1. About RubiGift
RubiGift is a business gift-card and occasion-marketing platform provided by Rubitcube Information Technology LLC. This website introduces the service and accepts business enquiries. An enquiry is not a paid order, confirmed subscription or automatically activated account. Any signed service agreement or accepted quotation governs the specific subscription and takes priority if it differs from these general terms.
2. Enquiries and 14-day demos
Submit accurate details and only information you are authorised to share. We will review your request and contact you to arrange next steps. A demo lasts 14 days from account activation, subject to the setup and usage limits communicated to your business. No payment card is required on this website, and submitting a demo request does not authorise a charge or paid renewal.
3. Launch pricing
The limited-time launch offer is AED 499 for the first subscription year, reduced from the listed AED 1,299 annual price, excluding applicable VAT. Offer availability, activation date, renewal pricing, included usage and any additional services will be confirmed in your quotation before you commit. This website does not collect subscription payments. Your subscription begins only after the agreed onboarding and payment arrangements are completed.
4. Gift-card sales and redemption
Your business sets each card’s face value, selling price, artwork, expiry date and conditions. The public checkout records a request to pay at your reception. An authorised administrator must verify payment and activate the card before the voucher is issued by email. A pending order is not proof of payment.
Your business is the seller and is responsible for honouring valid cards, handling customer refunds and disputes, explaining expiry and redemption conditions, and keeping appropriate transaction records. Staff must check codes in the admin panel and mark cards as redeemed. A screenshot or forwarded email by itself is not proof that a voucher remains valid. RubiGift is not a wallet, bank or payment processor.
5. Promotions and permissions
Send promotions only to recipients you are permitted to contact. Explain the purpose of collecting birthdays, anniversaries, email addresses and phone numbers. Respect unsubscribe requests and applicable marketing requirements. You are responsible for your offer terms, discounts, content and recipient lists. Do not upload purchased lists or use the platform for spam, misleading offers or unlawful content.
6. Brand assets and AI designs
You retain your rights in your business logo and content. By uploading assets, you authorise their use to prepare your demo, provide the service and create your branded materials. Upload only assets you own or have permission to use. AI-generated artwork can contain mistakes. Check every design, price, date, name and offer condition before publishing or sending it. Availability and usage of AI design features depend on your account setup and allowance.
7. Email and service availability
Outgoing email depends on the configured email provider, sender reputation, domain settings, quotas and the recipient’s system. A queued message or an SMTP acceptance does not guarantee inbox delivery. AI and email services may involve third-party charges or agreed usage limits. We do not promise uninterrupted availability or specific sales results; support arrangements and any service commitments are set out in your accepted quotation.
8. Business access and appropriate use
Keep your login private, give access only to authorised staff and tell us promptly if you suspect misuse. Do not attempt to access another business’s information, interfere with the service or bypass redemption controls. Clinics may use the platform for offers and general contact information; it is not intended to store medical records, diagnoses or treatment details.
9. Customer information
Your business decides why customer information is collected and how its promotions are managed. We provide the platform and process business customer information to operate it as agreed. See the privacy policy and data-handling page for the distinction between website enquiries and customer data in business accounts.
10. Cancellation, changes and support
Cancellation, refund eligibility, renewal notices, data export and account closure arrangements are confirmed in the subscription agreement before activation. We may update these website terms when the service changes and will display the effective date. Updates do not remove statutory rights or override an existing agreed contract.
Speak to us
Questions about your account, your information or these policies? Email hello@rubitai.com. Include your business name or enquiry reference if available. Please do not email passwords, payment-card details or medical information.